Whilst looking for a reliable hosting service, you might come across some user InMotion hosting reviews. Truth be told, there are many of these available to be reached online - InMotion is one of the older hosting services on the market!
In addition to being a veteran within the industry (the company started all the way back in 2001), they are actually well-respected, too - InMotion has managed to build a steady user base, promising and providing various benefits and features, in addition to having some decent pricing and refund options, too.
Today, however, we’re going to be looking at both the positive sides of the services, and also some user InMotion hosting complaints, too. Worry not, since we’ll cover all of the essential points that you’ll need to know before you can decide whether or not InMotion fits your criteria for the best website hosting service.
TL;DR: User InMotion hosting reviews will tell you that the company in question provides a lot of different benefits, such as great site seeds, free transfers, different types of hosting, 24/7 customer support, and so on. While the uptime varies, and there’s rather limited SSD storage with the basic plans, the general user outlook regarding the hosting provider is very positive!
- Great site loading speeds
- Free SSL certificate and site transfers
- Multiple types of hosting available
- 24/7 customer support
- No free domain name with entry-level plan
- Not very affordable
- Uptime issues
Table of Contents
- 1. InMotion Hosting Review: PROS
- 1.1. Multiple Types of Hosting
- 1.2. Good Website Speeds
- 1.3. A Generous Refund Policy
- 1.4. Free SSL, Site Transfers
- 1.5. 24/7 Customer Support
- 2. InMotion Hosting Review: CONS
- 2.1. Uptime Fluctuations
- 2.2. Limited SSD Storage
- 2.3. No Free Domain With the Lite Plan
- 3. Price
- 4. Conclusions
InMotion Hosting Review: PROS
As pointed out in the introductory part of this article, multiple user InMotion hosting reviews claim this platform to be an industry veteran that brings many different benefits and features with it, and offers it to any and all potential customers.
Let’s start things off by exploring these benefits and features, shall we?
Multiple Types of Hosting
If you’re looking for InMotion web hosting services, one of the things that you will notice straight off the bat when visiting the company’s official website are the multiple different site hosting options that InMotion provides.
I’m not talking about the different plans, mind you - rather, I’m referencing the TYPES of hosting that you can pick from with the hosting provider in question. There are four, to be exact.
For starters, you have the most popular option - shared hosting. This is the type of hosting that the vast majority of people are looking for, whilst reading through various InMotion hosting reviews.
Shared hosting provides you with all of the core benefits and features that you might require in order to start hosting websites. It provides users with a dedicated amount of server space - you share that server with other individuals who have purchased one of the shared hosting plans, and depending on your own plan of choice, you’ll know how much space, bandwidth, and other resources you can expect.
Put frankly, shared user InMotion web hosting reviews will tell you that this is the most-universal hosting option available, and if you’re just starting out with website hosting, in general, this is going to be the best option for you.
Following that, InMotion does also have VPS hosting. VPS stands for Virtual Private Server - it’s a type of hosting that is aimed at anyone who’s “going big”, and creating a website that is expected to receive larger amounts of traffic (i.e. an eCommerce platform).
Next up, dedicated hosting. This, admittedly, is a bit of a niche option - you won’t really find many in-depth user InMotion hosting reviews that would discuss the intricacies of dedicated hosting!
That is simply because this type of hosting is oriented towards people who want to create and build the largest-scale projects possible. Whether it be major business entities or some IT groups, dedicated hosting will provide you with a dedicated server, and all of the resources that you might need for such a huge project.
Finally, last but certainly not least, you have WordPress hosting. This type combines all of the above-discussed hosting options, and optimizes them for WordPress - the world’s most-popular content management system. If you’re a WP developer, or would simply like to learn how to use WordPress, this is the optimal pick for you!
These are the four big hosting options that you will have the chance to check out and potentially utilize whilst picking InMotion as your main hosting provider. Truth be told, these hosting options truly do cover all of the essential features that one might require when thinking about hosting a site of their own. Good stuff!
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Good Website Speeds
I risk sounding like a broken record at this point, but this is vital to be said - whenever you’re searching for a reliable website hosting provider, there are essentially two major things that you need to look at, right off the bat - uptime and site speed.
While the former is a bit tricky in regards to InMotion hosting plans, and we’ll discuss it soon enough, let’s move on to the latter.
Website speed is, admittedly, one of the two factors that should be the determining points of whether or not you should be using a set specific hosting provider. It’s really that important of a feature!
Granted that you won’t really find many user InMotion hosting reviews mention it this way, allow me to put things into perspective:
Imagine that you’ve decided to create a website of your own - say, an eCommerce-based business. You do your research, and decide that company A is the right option for you - after all, it has a lot of advanced features, offers great customization, and the plans are cheap, too!
So, you go ahead and purchase the highest-valued hosting plan available on that site. After some time, you notice that the analytics of your site are rather poor - it’s not getting the numbers that it should, judging by various other factors! A single look at the charts, and the reason is clear - poor site speed.
You see, if your website takes a long time to load, a potential user is simply not going to wait, and will leave before even fully entering! A delay of 1 second - yes, 1 SECOND! - can cause 7% of your site’s visitors to leave and never turn back. The number gets progressively bigger with time, too - imagine what would happen if your website would take 5 seconds to load!
Worry not, though - user InMotion hosting reviews will tell you that this is not an issue that you would have to worry about in regards to this particular hosting provider.
Websites created with InMotion are considered to be among the faster ones out there. Users report site speeds anywhere from 350ms up to 550ms.
Admittedly, anything up to a second is still considered to be very good. Granted that this is the case, 350ms is absolutely ideal! Your potential clients are going to experience zero lag, and will be able to browse and use the services of the site freely, without noticing the slightest interruption.
A Generous Refund Policy
Looking at refunds and money-back guarantees can seem a bit counterintuitive at first - after all, you’re looking for reasons to purchase a hosting service, and not to get your money back!
However, both me and some user InMotion hosting reviews would argue that this is actually a very important point to consider, especially if you’re trying to pick the right provider for yourself.
So - user InMotion web hosting reviews will tell you that there’s a 90-day money-back guarantee offered by the company, to anyone who might not be satisfied with the quality of services that they receive.
90 days is a long period of time!
In most cases, you will find hosting providers that offer 14- or 30-day refund policies with their services. The fact that you will be able to try InMotion out for 3 whole months is fantastic!
If nothing more, it just goes to show how confident InMotion is with the fact that you will enjoy their services, and will decide to be a long-term customer! That said, it does also serve as a “mind easer” - meaning, you will be able to take your time and really think about InMotion’s services, and whether or not they are right for you.
After all, if you decide on the latter, and choose to switch to some other service, you will have 90 whole days to do so!
Free SSL, Site Transfers
When you make your way through the initial, bigger features of a hosting provider, you will find that there are huge numbers of smaller, yet equally-as-important features to discover, too.
User InMotion hosting reviews will tell you that the lack of such features might end up costing a lot of money (in addition to the plan prices that you will be paying for specific hosting plans, that is), and being super-inconvenient, altogether.
What are these features, you might wonder? Well, SSL certificates are one of the best examples.
An SSL certificate is one of the basic, most-essential forms of connection security that you can have on your website. ALL major, reputable websites on the internet have SSLs active - without one, the information that your website’s visitors input into the site can get leaked rather easily.
At the same time, though, SSL certificates are a rather interesting feature, at least when it comes to site hosting. Some hosting providers offer them for free, in addition to their basic plans, while others only allow you to purchase this certificate separately.
What’s the deal with InMotion hosting plans? Well, user InMotion hosting reviews will tell you that there’s nothing to worry about - the plans from the company come with free SSL certificates included with them!
That’s awesome! However, it’s also not the end, either. Another major feature that needs to be considered are the site transfers.
While this is something that won’t really interest newcomers to the space, or people who are looking to create their first website, coincidentally, it’s something that’s VERY important to anyone and everyone who might have a site already, and wants to transfer it to some other hosting provider.
Same as with SSL certificates, site transfers can be tricky. They might be completely free, or possess a fixed price. Furthermore, they might be free for the actual transfer, but if you’d like to receive some help with setting things up with your new hosting service, you’d need to pay. There are a lot of ways how this can transpire!
Yet again, though - InMotion allows you to transfer your already-existing website to their hosting service, completely free of charge!
You will be able to set up your site, and will also receive help in regards to your domain name transfers, emails, and so on. In the end, a potential visitor of your website won’t even notice that you’ve changed your hosting service provider!
24/7 Customer Support
Customer support is definitely one of the more-underrated features to consider when looking for the best hosting service providers!
It does kind of make sense, when you think about it - if you want to host a website, and get to the site creation process as soon as humanly possible, you are probably not going to spend your time researching things such as customer support, at least initially.
Well, I’m here to tell you that you should!
Proper customer support is a very valuable asset to any hosting service - this is something that the majority of user InMotion hosting reviews agree with, too. This is something that you won’t necessarily pay attention to until you actually come to need it.
InMotion’s customer support is reported to be very knowledgeable when it comes to all things hosting, so you shouldn’t have any issues whilst communicating your problems, and getting them solved. Furthermore, the support agents are available 24/7 - anytime that you might have an issue, you can be sure that the support team is just a single message away!
Reading through user InMotion web hosting reviews, it’s pretty obvious that most individuals unanimously agree - the support aspect of the company is top-tier!
InMotion Hosting Review: CONS
If you’ve come here looking for InMotion hosting complaints, that is exactly what we’ll be taking a look at next.
Naturally, as you can imagine, with a web hosting service as prominent as InMotion, there are some less-than-satisfied customers. However, the reasons for this dissatisfaction are rather specific, and there aren’t many of them, to begin with.
Some, however, are a bit more prominent than others.
Undoubtedly, this is one of the biggest cons that you will notice mentioned among user InMotion hosting reviews.
I’ve pointed this out earlier on in the article, but uptime is one of the main cornerstones of a reliable, high-end hosting provider. The term itself references the period of time during which your site is available to be reached by anyone on the internet - you included. On the opposite side, you have “downtime” - this is the time during which your website is either down for maintenance, or is simply unavailable because of some other reason.
As you can probably tell by yourself, there is probably no other feature that would be as important as uptime - without it, nothing else matters, since no potential visitor will be able to reach your website!
So, what’s the deal with InMotion hosting complaints in regards to uptime?
Well, to put it short, users claim that the uptime stats offered by InMotion are very irregular. In other words, there are many uptime fluctuations happening at any given point in time.
Sometimes, you might have months of nearly-ideal uptime - 99,99%. However, judging by some user InMotion web hosting reviews out there, that number can go as low as 99,91%.
Doesn’t seem like a significant difference? Well, let me put it into perspective - this is what an uptime of 99,99% looks like:
With the help of our uptime calculator, you can see that, with that number, your website won’t be down for longer than an hour during the year. This is amazing! However, take a look at the 99,91% version:
Suddenly, the daily average downtime increases from 8 seconds, all the way to 1 minute and 17 seconds! That’s a significant jump!
Naturally, even during the worst-case scenario, the uptime is still in-line with the industry standard - 99,9%. On top of that, InMotion does promise a 99,99% uptime to all of its users - how can that be the case?
Well, it all depends on the time frame of reference that you’re evaluating. Either way, this is still one of the more-significant InMotion hosting complaints that are out there - if you need ideal uptime, do keep this in mind!
Limited SSD Storage
Admittedly, this is a minor issue, when you compare it with the one that we’ve talked about above. Still, though, it’s a rather prominent complaint expressed in multiple user InMotion hosting reviews, so it’s worth addressing, nonetheless.
With the entry-level plan of InMotion’s shared hosting option, you will receive a few different features. Among these features, however, you will also see SSD storage - namely, 10GB of it.
When you’re just starting out, 10GB of storage space can seem like a lot! However, you should consider the fact that, as your website grows, your need for storage is going to increase, too.
It does, naturally, depend on the site that you’re planning to create. If it’s a small blog, and you’re not planning on uploading video files on it, or setting up a fully-fledged eCommerce store, 10GB might last you quite a while.
However, if you plan to expand at a rapid pace, this might prove to be an issue. Even the most-advanced shared hosting plan offered by InMotion only has 200GB of SSD space available. Want more leniency in this regard? Well, you’re going to have to go for one of the dedicated or VPS hosting plans.
No Free Domain With the Lite Plan
A domain name is mandatory for any and all websites that want to be taken seriously - I mean, if you enter a website, and see the “/wordpress/” extension in the site’s domain name, there’s probably going to be some suspicion lingering in your mind.
With InMotion, you will receive a free domain name if you choose either one of their shared hosting plans… Except for the entry-level one. If you purchase the Lite plan, you will have to buy the domain name registration separately, which can end up costing a lot of money.
Now, sure - it makes sense, since it’s a completely beginner-oriented plan. Keeping all of the other features available with the plan in mind (more on that in a second), that becomes rather self-evident.
Still, though - there are some hosting providers that do offer free domain name registrations for a year, with their basic plans!
A point to note is that user InMotion hosting reviews will tell you that purchasing an advanced plan from InMotion is a much smarter move than buying the domain name registration separately. In the long run, this will save you a lot of money, especially if you’re planning to advance your website to the next level!
Finally, let’s discuss some of the InMotion hosting plans that are available with the company in question.
I say “some”, since we’ll be focusing on shared hosting. As pointed out earlier, yes - InMotion does have multiple hosting options. That said, the most popular one remains shared hosting - it’s the most universal type of hosting, and thus, caters to the widest assortment of people, too.
Right, then - with that out of the way, let’s move on to the actual pricing options at hand, shall we?
- Lite - $2,49 per month (3-year period)
- Launch - $4,99 per month (3-year period)
- Power - $4,99 per month (3-year period)
- Pro - $12,99 per month (3-year period)
Do pay attention to the fact that the above-given plans are priced so with the condition that you will purchase them for 3 years at a time. Granted that you will have the 90-day money-back guarantee, this is the best way to go about it, since it offers the best pricing options.
The Lite plan is for complete beginners, and anyone who just wants to “try out” website hosting. It comes equipped with a free SSL certificate and email, unlimited bandwidth, security and marketing tools, and 10GB of SSD storage.
The follow-up plan - Launch - offers all of that, but also a domain name, 50GB of SSD storage, and allows you to create up to 2 websites. It also provides “3x Performance and Speed”, too.
Power adds the ability to create 50 websites, 4x performance and speed, 100GB of storage, and 50 email addresses. Finally, the Pro plan allows you to create unlimited email addresses, has 200GB of SSD storage available to be used, has 6x performance and speed, and comes with a few other advanced features, too!
InMotion hosting plans aren’t very affordable, but they are still far from being the most-expensive options on the market, too. While the entry-level plan is rather lackluster, others offer good value for your money, and allow you to host websites with all of the essential features that you might require.
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Right, then - is InMotion worth checking out as a reliable and high-end option of a hosting service provider?
It is, yes. However, there are, admittedly, better options out there.
I’ve mentioned in the beginning that most of the user InMotion hosting reviews found on the internet are quite positive towards the brand in question - that’s true. InMotion provides its customers with multiple different hosting options, all filled with useful features for anyone looking to host their first, second, or fiftieth website.
If, however, you would like to check out some alternatives instead, or aren’t still quite sure that InMotion is the right option for you, do check out Hostinger or HostGator. They are two of the current hosting industry giants, and should prove to be great reference points in regards to what it is that you need, and what hosting companies can offer you.
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Finally, do keep in mind the fact that you don’t necessarily need to start off with hosting - you can skip this part, altogether, and move on straight to creating your website. All you need is a reliable website builder!
Sure, choosing a hosting service on your own brings more personalization to the table, and allows you to create sites with WordPress. However, if you’d like to keep things simple, there’s always a way to do so!
All of that being said, thank you for reading! Good luck, and until next time!
✓ Fact Checked
1. Neil Patel: 'How Loading Time Affects Your Bottom Line'