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Our Score: 7.8

Strap in boys and girls, for this one’s going to be a doozy.

I swear, out of all of the places I looked online, it seems really difficult to find a decent WordPress review. I’ve noticed that a whole lot of people seem to agree - if you are looking for a website builder, and somehow manage to end up on a WordPress review, you have my condolences - you’re likely to go out of it more confused than you came in.

Frustration doesn’t always have to be a purely negative thing, though. The article you’re reading now is a good example of that - I was itching to write a WordPress review, and my-oh-my am I happy to finally have gotten to it.

After reading this article, you won’t only have learned about WordPress pros and cons - I will also help you finally understand the whole topic of “WordPress website builder” and why it’s even a complicated issue, in the first place.

Let’s not waste a minute more and jump right into it.

TL;DR: WordPress is a Content Management System - while that's not the same as a website builder, it still serves the same purpose of building a website. While WordPress is definitely more complicated than your average website builder, if you take the time to learn it, it's definitely going to reward you, big time.

WordPress Review: Once and For All, What is WordPress?

Let me just preface this by stating that even though I’m extremely excited to talk about WordPress, it’s not going to skew the verdict I’ll give this platform. But that’s still miles ahead - first things first.

I know what you’re thinking. Believe me, I do.

Website builders, CMSs, WordPress.com vs Wordpress.org, free, paid… C’MON!

WordPress review: front page.

I am going to start this WordPress review by addressing the most obvious question of the last century - what is WordPress?

OK, look. Let’s keep things simple. You probably came here looking for a website builder. Let me tell you - WordPress IS NOT a website builder.

Wait, don’t leave! I can explain!

Many people refer to WordPress as a “website builder”. This is most commonly done because WP does serve the same purpose - creating a website. However, most people don’t know that WordPress is actually a CMS - a Content Management System.

What’s that? Well, basically, a website builder is a tool that lets you drag and drop various items and features into your website. With a CMS such as WordPress, you’ll have to type everything manually - there are no “drag-and-drop” features available, although you can usually download a plugin.

I can already see you smirking - why should I use WP, then, when there’s Wix, Squarespace and all of those other, super-simple website builders?

I’ll tell you why - the simple route isn’t always the right one. WordPress has many HUGE advantages that website builders lack - but we are not here to talk about that. This, after all, is a WordPress review, and not a comparison article.

OK, so we got that out of the way - WordPress is a CMS, so you can stop googling “WordPress website builder” (unless, yet again, you’re looking for a plugin). Now, let’s address the .com and .org situation.

There are two WordPress version available for the general public - WordPress.com and WordPress.org. The .com version is the closest thing you’ll receive to a WordPress website builder - it’s a self-hosting platform on which you can build your website. That said, you have to pay to unlock different features, and there are no plugins for lower-tier plans.

WordPress review: promotion.

The .org version, however, is completely free AND it has plugins available. The catch? You have to find, pay and manage your own website hosting provider. This means more responsibility on your end of the deal.

In this actual WordPress review, we’ll be talking about both of the versions of WordPress. Why? Well, mainly because both of them ARE WordPress, just on some different configurations and regulations.

Pros

  • Universally adored by the majority of the internet
  • Super-flexible
  • Plugins to solve every possible issue you might face

Cons

  • Difficult to get a hold of
  • Clunky interface
  • No drag-and-drop (unless you install a plugin in the .org version)

WordPress PROS

To start things off, let’s take a look at WordPress and WordPress reviews from a positive standpoint.

Extremely Flexible (.org)

Traditional website builders are really cool in that they are super-easy to use. That is actually often their main selling point. However, they also often come with a huge disadvantage - the customizations you can do on your site are very limited, there are often no plugins or other, integrable material, and it might be impossible to take your site elsewhere.

WordPress.org, however, gives you the ultimate flexibility.

With the .org version of WP, you are able to add, remove and customize various different plugins all day long. Whatever you’d want to do with your website, if you’re building it with WordPress, chances are you are going to be able to do it with no problem.

Hosting and Domain Name Provided (.com)

If you decide to use WordPress.com, there are a few benefits you’ll receive. The .com version of WP is great for those people who don’t want to deal with website hosting providers, and want as little to do with the technical side of things as possible.

As many WordPress reviews mention, one way that the .com version of WP does this is by providing you with a domain name and hosting already built-in into your account.

WordPress review: post draft.

Finding proper hosting can be a hassle. If you’ve never dealt with this topic before, and don’t have any knowledge in the field, it’s likely to get straight-up confusing. Choosing the hosting provider is just the first step - then come all the technicalities, website management intricacies, and so on.

Out of all the WordPress pros and cons, the fact that you can avoid this with the .com version is actually amazing.

A Huge Variety of Different Themes (.org)

Templates of various different themes are yet another selling point of all of the major players in the website builder market. It’s actually very likely to be one of the first features you’ll see advertised, alongside the “easy-to-use” factor.

WordPress reviews cannot lie - if you choose to create your website with WordPress.org, you might even be overwhelmed with the number of themes that you can choose from.

And you know what’s the best part?

You can customize most of them all to your liking.

Admittedly, you’re going to require some coding knowledge in order to do so. However, I can tell you from experience - if you take it little by little, you can get good at it in no time.

This is actually the area in which WordPress has some major advantages over other website builders. The majority of them allow you to choose a theme from a template list and then work with it - however, there are no customization options available.

No Worries About Security, Optimization and Management (.com)

I’ve already hinted at this earlier, but if you choose WordPress.com as the platform on which you’d build your website, I’ve got some really good news for you.

Once you establish the very basics of your website, all that you have to worry fro that point onwards is the content that you put out. There will be no management issues, no manual optimization or updating required, no security concerns - all of that is already taken care of!

WordPress review: personal site pricing.

WordPress.com prides itself on allowing its customers to create the content that they want and customize their website without having to worry about the technicalities - all of that is being handled in the backend.

Good Site Speed / Uptime / TTFB (.com)

Finally, let’s take a look at the TTFB, site load speed and uptime of a website created with WordPress.

Site speed refers to the time it takes for your website to fully load after a call (typing it into a search bar and pressing ENTER) has been made. Uptime is a bit more tricky - it’s basically the amount of time of how long your website is live and not crashed.

As for TTFB, it refers to the "Time Till First Byte", and measures just how fast a website responds to the before-mentioned call.

Now, we'll only look at the parameters of a WordPress.com website. The .org version of the site can be hosted on any web hosting provider, and it's not the fault of the tool itself (WordPress) if the provider's servers start crashing.

So, here are the parameters I’ve observed:

  • Load Time - 3914ms
  • Uptime - 99,98%
  • TTFB - 301ms

Needless to say, the parameters are more than just OK - they’re actually great! Out of all of the website builders (although WP technically isn’t that, but you know what I mean) out there, WordPress' performance is actually more than satisfactory.

WordPress: CONS

Now that we’ve discussed the pros of WP, let’s take a 180-degree turn in this WordPress review and talk about some of the more notable cons that this platform is known for.

Steep Learning Curve (.org)

This has got to be the most famous con that you’ll ever hear about WordPress.org - it can be really difficult to learn.

It’s worth mentioning that WordPress.com is the opposite of this - the platform is very easy to use, and can compete in this aspect even with some of the top drag-and-drop website builders out there. However, the same cannot be said about the .org version of the platform.

WordPress review: the affinity theme.

It does make sense, however, and multiple WordPress reviews have pointed this out - since WP offers users almost unlimited customization options, it’s only logical that it’s going to have a steeper learning curve.

But how does this learning curve manifest, you might ask?

Well, with WordPress.org, you can integrate PHP, CSS, and code a lot of the things yourself - custom themes are just the beginning. This means that you have to know at least a single programming language - not a skill that everyone possesses.

Lack of Support (.org)

Yet again, this topic only concerns the .org version of the website. WordPress.com has great customer support for both free and paid users alike.

User WordPress reviews point to the fact that there’s really no “official” support available for WordPress.org. It kind of makes sense - it’s an open-source piece of software, and it’s designed to be used in any way applicable.

Do note that the emphasis here is on the term “official”. You see, there are forums and blog posts that you can visit for help. However, there are no guarantees that you will find the answers to your questions in these forums and posts.

Price

Now, the price of WordPress. As you might have gathered already, it’s not as easy as it may look at first glance.

We’ll be talking about the pricing options for both versions of WordPress separately.

WordPress.com

Here are the pricing options for WordPress.com:

All of the different pricing plans are going to come with their own unique sets of features. The names of the plans themselves represent them pretty well - with “Blogger”, you’re going to have a basic kit to work on your writing, and “eCommerce” is going to be the plan for any major enterprise who wants to boost up their business to the next level.

WordPress review: pricing options for .com

And just to address the elephant in the room - yes, you can use WordPress.com completely free. Truth be told, the features are going to be extremely limited, but it’s always an option to consider!

WordPress.org

Now, the .org version of WP is a bit different than its .com counterpart. Customer WordPress reviews are going to tell you that WordPress.org is completely free - which it is.

All that you need to do is go to the website, download WP, install and start using it. However, if you actually want your website to go live on the internet (that is, be indexable by search consoles), you are going to have to buy a website hosting plan and a domain name (although most of the hosting providers include a domain name with their plans).

So, given that, the “price” for WordPress.org will vary according to the hosting provider that you choose, even though WordPress itself is technically free to use.

Conclusions

We’ve discussed what is WordPress, the difference between .org and .com, WordPress pros and cons… Now, after all of that, would I recommend using either version of WordPress?

A very firm and strong yes.

While not technically being a website builder, and possessing some more intricate technicalities to get a hold of, WordPress is still one of the most commonly-used tools to create websites. Let me put it this way - if you master WP, you’ll be able to do anything and everything you’d want with your website.

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Recent WordPress User Reviews

5.0/5.0 - WordPress User
2020-05-16

It's not difficult to use

I’ve seen a lot of people complaining on online WordPress reviews, saying that WP is difficult to use. In fact, it’s not difficult at all! I’ve zero technical knowledge and I was able to understand the platform and create a website all in my own, nobody helped me.

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5.0/5.0 - WordPress User
2020-05-16

I choose WordPress

I'm convinced by the online reviews i've seen, i’m will use WordPress, no matter how much time it will take to completely understand their platform.

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5.0/5.0 - WordPress User
2020-05-15

Satisfied with WordPres

I created my blog 4 years ago using the free version, I’m pretty happy with what I can do with it for free.

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5.0/5.0 - WordPress User
2020-05-14

Great usability for tha platform

WordPress offers you so much widgets and apps, that I cant think of something that you can not do with their Platform. I highly recommend WordPress!

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4.9/5.0 - WordPress User
2020-05-14

Efficient customer service

Using WordPress for many years now, i think the only major downside i could point out, is that sometimes the customer service is not fast. However, once they intervened they solves all my issues.

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5.0/5.0 - WordPress User
2020-05-13

Customization opportunities

WordPress is without a doubt, as top tier CMS, the best way to create the most customizable online website.

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5.0/5.0 - WordPress User
2020-05-12

It's a CMS people, not a website builder

As a content management system, it’s natural that it will not be the easiest website builder out there, I don’t get why some reviews are complaining about that.

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5.0/5.0 - WordPress User
2020-05-11

Good customer service!

As a beginner, I had some issues to create my first website. However, customer service was very helpful; I could finish my website within few days.

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5.0/5.0 - WordPress User
2020-05-11

Awesome features

The features WordPress allows you to use are just awesome! You can do anything you want!

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5.0/5.0 - WordPress User
2020-05-06

I love WordPress!

I’m literally in love with WordPress, especially for the amazing free version they offer.

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4.9/5.0 - WordPress User
2020-05-06

Moving to WordPress

I had some experiences with website builders, but now i’m moving to WordPress, I want to take my website to the next level.

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5.0/5.0 - WordPress User
2020-05-05

Affordable prices

Great review! What I like the most about WordPress is the pricing part, affordable for everyone!

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5.0/5.0 - WordPress User
2020-05-05

Unlimited possibilities!

Unlimited possibilities, great templates, great widgets to use, strong security, great customer support. WordPress isn’t perfect, but it’s the closest one to perfection!

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5.0/5.0 - WordPress User
2020-05-05

WordPress is easy to use

WordPress is the first site builder I used, and when I read reviews telling that it’s somewhat hard to use, I completely disagree. I don’t remember having any issues while creating my website, even if I never had any prior experience.

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5.0/5.0 - WordPress User
2020-05-04

Thank for your article!

I agree with you, WordPress deserves such great marks, thank you for this article!

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4.9/5.0 - WordPress User
2020-05-04

Take your time with WordPress

If you’re in a hurry to create your website, then WordPress is not for you. You need to learn how to use and to master it, and then you will be able to create a website that you’ll never be able to create anywhere else!

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4.9/5.0 - WordPress User
2020-05-03

You can do anything you want!

In my opinion, even if WordPress is obviously not the easiest website creator to use, but it’s totally worth it when it comes to what you can realize with it.

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5.0/5.0 - WordPress User
2020-05-03

Technically the best!

Great technical details for the website I created with WordPress, the loading time is great, strong security, beautiful templates; just amazing!

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5.0/5.0 - WordPress User
2020-05-03

I advise you to try it!

Definitely one of the best platforms for website creation, you really should try it if you didn’t yet!

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5.0/5.0 - WordPress User
2020-05-02

Great review!

Thank you for this very useful review, indeed, people still do not distinguish between a website builder and a CMS, you’ve clarified things in a simple way!

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FAQ

Is WordPress.org a website builder?

No - while WordPress.org is, indeed, used to create websites, it's actually a CMS - Content Management System. It's very different from a website builder in the technical sense, but it does serve the same purpose. WordPress.com, however, is, indeed, a website builder.

Is WordPress difficult to learn?

If you have no prior knowledge about website creation, and no programming language know-how, then WordPress might be difficult to grasp at the beginning. However, with such an abundance of reviews and tutorials online, you shouldn't get stuck on something you can't resolve. WordPress.com, however, is much easier to learn to use.

Do website builders offer free trials and / or money-back guarantees?

Most website builders do offer free trials, and some have money-back guarantees. While it is common practice in the industry, not all website builder providers subscribe to it - you should always double-check with the builder that you decide to use.

Do I need to know a programming language to use a website builder?

While it’s certainly going to help, it’s definitely not necessary. Website builders are great in that anyone and everyone can quickly learn to use them and create their websites. There is no technical knowledge needed, and no prior coding skills required!

Will I be able to build a shop with a website builder?

If you choose a good website builder - yes. There are many builders out there that say they support eCommerce features, but as soon as you start using them, you see that there is little to no support for setting up a shop, and instead, there’s just a single widget that links to who-knows-where. That’s why you should always consult our website builder reviews before deciding on which product to purchase.

Are website builders safe to use?

If you use a trustworthy and reliable website builder, then it’s 100% safe. Whether it be online or offline (downloadable software), site builders are completely malware free, and you shouldn’t encounter any compatibility issues, either.