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Our Score: 8.2

Looking for a website builder? Think Web.com might just be an option? In this Web.com review, I’ll help you decide is Web.com worth it or not by telling you all about the website builder’s pros and cons.

Finding a proper site builder can be a confusing process - I know that. It’s sometimes tough to figure out what it is that you need, not to mention trying to navigate all of the different options of builders in the market. In order to stay on top of the game, you should always refer to trustworthy reviews - this is one of them.

TL;DR: The Web.com website builder is somewhat of a controversial piece of software - Web.com reviews reflect the fact that people either love or hate the builder. As for the platform itself, it allows you to work really fast, but the pricing options aren’t all that wonderful, and there’s some shady business going on.

Web.com Review: A Brief Note on Website Builders

While I understand that it’s highly likely that you already know the ins and outs of what is a website builder, for the sake of this web.com review, I’m still going to give you a very short overview of this piece of software.

Website builders are tools that are used to craft websites - that’s pretty obvious. However, there are different builders around. Some of them focus on allowing you to create a website really fast, others emphasize the beauty features of the site itself.

The one thing that all website builders have in common, however, is ease of use. It’s kind of their main shtick - whatever you think about the builder themselves, it’s impossible to deny that they allow you to create a website much faster than, say, CMSs (Content Management Systems).

One last thing that you should keep in mind as far as this web.com review is concerned is website hosting. While you would need to find your own hosting with a CMS such as WordPress, most builders out there have integrated web hosting - once you create a site, you can then choose your hosting plan in a matter of seconds.

Web.com website builder also has hosting services that are offered to the average customer - just something to keep in mind as we progress through this review! Don’t worry, though - we’ll talk about it a bit more in the chapters to come.

Pros

  • All of the basic features in check
  • Decent site speed paramaters

Cons

  • Shady business practices
  • Unapologetic pricing options
  • Outdated theme templates
  • No free trial

Web.com PROS

Let’s begin the Web.com review by talking about the positive aspects of the builder.

All of the Essential Tools in Place

The very first thing that you’re likely to check out after you’ve got your website builder is if all of the essential features are in check. It’s reassuring to know that you can transition from a blogger to an eCommerce site at any single time that you want - that’s kind of the entire point of using a website builder in the first place.

Web.com website builder reviews: themes.

Web.com comes packed with all of the main features that you’d expect from a decent website builder. Is web.com worth it only because of this reason alone? No, definitely not. But believe me - I’ve come across multiple site builders that don’t allow you to even create drop-down menus - let’s just say that that’s not ideal.

This also comes back to the speed factor we’ve discussed earlier on. Many user Web.com reviews point out that you can create a site really fast thanks to the fact that Web.com provides you with the necessary tools to do so - all presented in an orderly, easy-to-manage fashion.

Latest Web.com Coupon Found:

Integrated Web Hosting

I’ve already mentioned this at the beginning of this Web.com review, but it definitely deserves more attention.

Web.com gives you free hosting as soon as your site goes live.

Why is that important? For a couple of reasons, actually.

First of all, comfort. Building a website from the ground up is already a lot of work as it is. Imagine having to then worry about finding a proper hosting provider for that website! That’s a whole lot of new problems to deal with - finding a decent provider, managing site hosting costs (domain names included), checking different uptimes, etc.

Web.com eliminates all of that hassle. Once you’re done with your new website, you can simply host it on the company’s platform - very convenient!

Web.com website builder reviews: front page.

Site speed and TTFB are also important factors as far as hosting is concerned. These indicators represent how often your website is live and running, and how much time it takes until the first byte of that site loads, respectively.

When you host your website with the same platform that you used to create that site, there’s a pretty high chance that you’ll receive good parameters. I won’t bore you with the technicalities, but let’s just say that companies know their platforms quite well, and know how to optimize their servers according to sites created on their platforms.

Now, speaking of site speed and TTFB…

Decent TTFB / Site Speed

I’ve referenced this above, but let’s just clear what these terms stand for one more time before continuing:

  • TTFB - Time Till First Byte; the amount of time it takes from issuing a request for your site and it loading the very first byte.
  • Site speed - the amount of time it takes for your website to fully load all of the content on the page.

Confusing? It was for me! I had a pretty difficult time differentiating both of these terms, but both of 'em are very important when we’re talking about Web.com reviews.

Now, seeing as the Web.com website builder has its own hosting, one would expect that the numbers are going to be great, right? Well, while they’re not really spectacular, they aren’t a tragedy, either:

Web.com website builder reviews: TTFB chart.

In my research, I also found that the site speed is a bit above 6000ms.

The site speed could definitely be better, but in general, these are decent metrics, given all of the Web.com reviews and the platform’s reputation.

Web.com CONS

Now, let’s talk about the Web.com complaints that users have with the website builder.

Confusing Advanced Features

You are bound to encounter a lot of Web.com reviews that argue the fact that the website builder isn’t well-designed, especially when it comes to the advanced features.

The deal is pretty simple - Web.com seems to have some pretty good interface options if you want to build a small-scale website. However, as soon as you get into the bigger stuff (business management tools, website integrations, etc.), the UI becomes messy and confusing.

To add to that, some Web.com complaints seem to address the issue of the platform not possessing enough advanced features, in general.

Outdated Templates

The majority of website builders out there focus on providing their users with the most modern website templates possible.

It’s simple logic, really - if you manage to keep up with the times, you’ll have better site statistics. To make things easier for you, a website builder would normally have ready-made theme templates that you could just click on and already have a pre-made facade of a website.

Web.com website builder reviews: domain registration.

However, judging from the user Web.com reviews, that’s not really the case with this company. Furthermore - many users claim that the situation is actually the opposite.

There are endless amounts of Web.com complaints that speak about how they couldn’t see any of the templates before registering and purchasing a plan for the website maker. However, right after doing so and seeing those back-to-2001 site themes, users became extremely disappointed.

Shady and Confusing Business Model

The companies behind website builders wouldn’t only try and make their products easy to use - the same applies to their own websites and landing pages. If it was any other way, they would likely lose out on quite a few customers.

Well, I hate to tell you this, but this is exactly the case with the Web.com website builder.

The confusion starts as soon as you enter their plan and pricing page. The features you’d receive with each plan are very vague and don’t provide much information at all.

And then comes the pricing.

Web.com website builder reviews: call them.

Now look - we’ll talk about the prices themselves in just a minute. However, there’s something that needs to be addressed.

If you want to purchase their most basic plan, you’ll see that the price for the first month is $1,95 USD.

Amazing, right?

Very far from it, actually.

Nowhere on the site will you see the actual price of the plan - if you do want to learn about it, you have to scroll down to the “Pricing Details”. Having a hard time finding them? Ya, same here.

Also - apparently, not only are the staff at Web.com unresponsive, some Web.com reviews point out that, if you want to cancel your subscription, you have to call them.

Yes, call them. No, there doesn’t seem to be another way.

What.

Needless to say, all of these things add up. The result? A reputation of being a shady company with some questionable business models.

Price

Let me just preface this by saying - you’re not going to like this.

Whenever people question is Web.com worth it, the topic of Web.com pricing usually comes up. And, well… It’s usually a disappointment.

Remember when I mentioned that the company only displays their “introductory month” price in an easy-to-see spot?  Well, there’s a reason for that - they don’t want you to see how much they charge monthly:

Yup, you’ve read that right - almost $23 bucks for the most basic plan. That is actually insanely expensive - keep in mind that the best website builders in the entire industry don’t charge this amount of money, yet offer far better features.

These Web.com price options kind of fall into the same category of shady business practices that we discussed before. Remember - the company hides the actual prices in a difficult-to-spot place on the landing page, and the only way to cancel a subscription is by calling them.

Out of all the website builder that I’ve reviewed, this is the first time I’ve encountered something this strange.

Here is The Best Web.com Offer I Found:

Conclusions

We’ve analyzed the ins and outs of multiple Web.com reviews, talked about the Web.com pricing, complaints, features and so on.

After all of that, is Web.com worth it?

No.

I’ll admit - Web.com has some interesting features to be used. However, there are simply way too many cons to ignore. The templates are old and severely outdated. There are no advanced features, and it’s impossible to tell what exactly is it that you’ll receive when you purchase a plan of your choosing.

That’s not the straw that broke the camel’s back, though. That would have to be their business practices.

I went into this Web.com review with an open mind - I knew that the builder had some problems, but I thought that it would be exactly that - problems with the builder! I didn’t think I’d see this type of shady business going on.

Web.com website builder reviews: pricing options.

And besides - there is really no argument to excuse the Web.com price options with price tags like that. I could understand if it were a small, up-and-coming website maker with a few dollar price tag and some normal, clear policies.

However, when you charge your customers almost $23 bucks for the most basic plan that contains theme templates from the nineties, it’s tough to find ANYTHING positive to say about this company.

Don’t use Web.com - you can pay less for the best features in the entire industry with the most well-known providers. Ironic? No, I would have to say that we’re way past irony - this is just sad.

All in all, whatever your takeaway from this might be, I hope this Web.com review was helpful to you, and that you now know a whole lot more about this website builder. Best of luck with creating your dream website!

Leave your honest Web.com review

Leave your genuine opinion & help thousands of people to choose the best website builder. All reviews, either positive or negative, are accepted as long as they’re honest. We do not publish biased reviews or spam. So if you want to share your experience, opinion or give advice - the scene is yours!

Recent Web.com User Reviews

4.0/5.0
2019-11-04

very helpful tutorials

maybe it's easy for some to create a website from scratch but not for me, after watching a tutorial I knew this was perfect for me, I created my own website and I'm very happy with the results, but it's all thanks to their video tutorials!

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4.8/5.0
2019-11-15

Recommend!

I needed my CV online because I'm applying for jobs abroad, Web.com was great because I was able to do it in a matter of hours.

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5.0/5.0
2019-11-06

Social media integration

Nowadays it's fundamental to engage on social media with your clients, I can integrate our Facebook content on our shop, which is really helpful because we mainly use Facebook to build our brand

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5.0/5.0
2019-11-08

Great designs

Very easy to use builder :) my website was very easy to create, I selected the template and I added the content I wanted, it is a bit difficult to add or remove sections from the template, but gets easier with the time

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4.2/5.0
2019-11-08

Different payment options

Our shop has been selling ok, I think the design has helped a lot, we tried the Paypal payment options and we definitely have been selling more, I recommend any shop to do the same!

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5.0/5.0
2019-11-15

Easy

I love that there was a tutorial when I was about to create my site, it was really good to feel confident. Their customer support is great, they have always answered my questions, even if they were very basic.

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5.0/5.0
2019-11-02

Intuitive & fast

To edit my website I just select the element I want and place it where I want, it's this simple, it is an excellent choice for beginners.

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5.0/5.0
2019-11-15

Grow your business

Their designs are perfect for any business, there's a great selection of templates. My personal experience with Web.com has been great because my website now ranks on Google!

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5.0/5.0
2019-11-12

Marketing tools

I recommend this platform to any business, we get complete analytics and the tools required to integrate our social media pages on our website.

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4.8/5.0
2019-11-12

Can't edit the code

I was very impressed with this builder, it took me a while to decide to start my shop with Web.com. However I think their templates should be fully customizable and being able to edit the code.

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4.0/5.0
2019-11-04

Bring the 90s back!

It's obvious that their templates aren't their best asset and I really hope they improve on this area, but I have to say that for anyone that needs a fully functional website online TODAY.

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5.0/5.0
2019-11-12

Full service

The price is great! I've got my website online the same day I made the first payment, the company has been on the market for many years, it's an excellent platforma!

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5.0/5.0
2019-11-08

DREAM E-SHOP

THIS IS THE BEST E-COMMERCE PLATFORM ON THE MARKET! CREATING MY STORE WAS VERY SIMPLE, YOU FOLLOW THE SAME PROCESS AS WHEN YOU MAKE YOUR WEBSITE, IT'S VERY EASY, FAST AND I CAN ADD NEW PRODUCTS EASILY.

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4.2/5.0
2019-11-02

Professional service

My business online has been a very important step, the website looks very professional, I would recommend it to any serious business.

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4.4/5.0
2019-11-14

DIY

Best prices on the market, their builder is user friendly and I was able to easily edit the template, you can change colors, personalize, it's exactly what I was looking for.

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4.6/5.0
2019-11-13

No faults

Their hosting service is excellent, I haven't had any problems with it. It's a friendly managing system, even if you are not very good with computers.

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4.6/5.0
2019-11-06

COMPLICATED SEO

EDITING THE TEMPLATES IS VERY EASY, ANYONE CAN DO IT, BUT IT'S BEEN VERY DIFFICULT TO USE THE MARKETING TOOLS AND OPTIMIZE OUR SHOP.

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5.0/5.0
2019-11-14

couldnt be easier

I wanted to have a website ready very fast, so I got a basic plan, it is indeed the fastest method to create a website, but the templates can't be fully edited... it's a pity when you want to be creative

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5.0/5.0
2019-11-09

My site online in a day

I tried other tools to create websites, but Web.com was really the most intuitive software

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4.2/5.0
2019-11-13

no coding required!

it is really really easy to use, editing is always quick, i have been asked how much i had to pay for my website, totally worth the price!!

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FAQ

Does Web.com have a free trial?

No. Web.com has a 30-day money-back guarantee, but even that is often tough to manage, since the only way to receive a refund for your purchase is to call the company directly.

Is Web.com good?

Depends on what you need - if you want a modern website, stay as far away from Web.com as possible. However, if you like the gritty look of sites from the 2000s, then sure - the style of Web.com might suit you.

Do website builders offer free trials and / or money-back guarantees?

Most website builders do offer free trials, and some have money-back guarantees. While it is common practice in the industry, not all website builder providers subscribe to it - you should always double-check with the builder that you decide to use.

Do I need to know a programming language to use a website builder?

While it’s certainly going to help, it’s definitely not necessary. Website builders are great in that anyone and everyone can quickly learn to use them and create their websites. There is no technical knowledge needed, and no prior coding skills required!

Will I be able to build a shop with a website builder?

If you choose a good website builder - yes. There are many builders out there that say they support eCommerce features, but as soon as you start using them, you see that there is little to no support for setting up a shop, and instead, there’s just a single widget that links to who-knows-where. That’s why you should always consult our website builder reviews before deciding on which product to purchase.

Are website builders safe to use?

If you use a trustworthy and reliable website builder, then it’s 100% safe. Whether it be online or offline (downloadable software), site builders are completely malware free, and you shouldn’t encounter any compatibility issues, either.