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Our Score: 8.0

It seems that today eCommerce website builders have completely expanded the opportunities for people to launch and grow shops online. With such an increase of people who utilize website builders, the need for the quality and easy to use eCommerce website grows as well. 

As you probably know, website builders are created with the main intention to allow people with zero coding knowledge to create modern-looking and professional sites. The main aim of each of the website builders is to find a way to present users with a clear, easy-to-use interface together with extensive tools and customization. 

Obviously, not every website builder can offer that. But maybe Volusion eCommerce is one of them? That’s what we’re about to find out. 

Volusion reviews: homepage

In this Volusion review, we’ll go through its ease of use, theme options, design quality, prices, speed, and many other aspects, which are important to the potential client, like yourself. 

Volusion review: what awaits

Volusion is one of the oldest eCommerce platforms, which quite recently upgraded themes. Sites created using Volusion seem to be working fast and provide you with every necessary tool for eCommerce website. However, Volusion lacks customization and templates to choose from. 

Pros

  • Superb Features
  • Modern and Sleek
  • Fast Speeds

Cons

  • Not as Customizable
  • Needs More Themes
  • Bad Third Party Reviews

Volusion Review: Introduction 

Volusion is an eCommerce software, which is one of the earliest website builders launched in 1999, in Austin, Texas, by Kevin Sproles.

Volusion is known all over the world; it offers every necessary tool to create, manage, and expand your online shop together with a variety of extensive features, which make Volusion one of a kind. 

In this Volusion review, we’ll see if old means gold or another way around

Volusion Review: Pros 

Volusion review should start with its pros so that you could see the beneficial side of using this platform. 

Amazing Features 

Let’s begin this Volusion review with its most significant features. It’s one of the major reasons why Volusion is popular among eCommerce users.

With the majority of eCommerce website builders, you get only the main features and add-ons. Later on, you need to download and install them based on your personal needs. I guess it sounds pretty good as you can create a customized dashboard with only the necessary tools.

However, there’s also a downside to it. Some must-have add-ons are paid, which means, you not only pay for a subscription but spend an extra amount of money to get the necessary tools. It may not sound like the very best-case scenario. 

Volusion review: create website

So, as you already understand, Volusion comes with everything you need, starting with the variety of pricing options to designs and text descriptions for SEO optimization. That sounds amazing, but let’s get through real examples, just to get it right. Here are some of the best Volusion eCommerce features you must know about: 

  • Abandoned cart. You can see which customers adder product to their cart but have left without purchasing. In this case, you can send emails, which remind your customers that they forget something. 
  • Product videos. This feature is very beneficial to those who need extra visuals. You probably know Asos, they also use videos to present their clothes and accessories. Majority of users say that it’s much more trustful. So, this trick could make your shop successful as well. 
  • A wide range of payment methods. With Volusion, your customers will have an option to choose from the most popular payment methods, including PayPal, Amazon, Apple Pay, and so on. Want to hear the best thing? THERE ARE NO TRANSACTION FEES - only standard credit card charges. 
  • POS System. POS System stands for the point of sale or the point of purchase, which is used to complete a sales transaction. Needless to say, like many other eCommerce platforms, Volusion offers such feature to make payments easy and convenient. But the POS System is much more beneficial than you imagine. You can easily connect it to credit card swipers, barcode scanners, and other payment-related tools.

These are only a few, and I believe very beneficial features to be mentioned in this Volusion review. However, if you will start using this platform, you will find so much more aspects to like about Volusion. 

Latest Volusion Coupon Found:

Upgraded Themes

Volusion review: smart themes

Volusion has been recently upgraded from V1 to V2. And I have to say that I like the new version a lot better. Actually, I’m not the only one believing so - Volusion reviews have a completely similar opinion at this point. 

So, now the Volusion themes are attractive and modern. I guess that the only problem that’s left here is the number. Compared to other platforms, Volusion eCommerce doesn’t have that many designs to offer. 

We’ll be concentrating on themes more detailed further into this review. 

Sites Load Quickly

The way I see it, site speed is one of the most important, which influences user experience. If your website takes forever to load, you might lose customers. After all, people are impatient and always in a rush. 

Now, it seems that with Volusion, you shouldn’ have that type of problem. To not only trust Volusion reviews but also focus on facts, I decided to run a speed test on a fundamental Volusion website, which includes minimal information and images. And here are the results that I’ve got. 

As you can see, load time is 1.55s, which means that if your page size is similar to the provided one, it will take about one and a half seconds to load. 

Volusion review: speed test

I also tested TTFB, which stands for time to the first byte and show how much time it takes to get a response from the server. It’s a part of the full site speed. As you can see, Volusion website shows impressive results. These are actually the best I’ve ever seen! 

  • New York - 44.6ms
  • Miami - 52.3ms
  • Dallas - 31.1ms
  • San Francisco - 52.8ms
  • Seattle - 50.8ms

Volusion review: TTFB test

If you have problems with your site speed, there are a few things you can do, such as:

  • Optimize images. If you’re using only high-resolution images, which take a lot of space, you shouldn’t expect your page to load quickly. So,  think about which images are necessary, maybe some of them are there for no particular reason. 
  • Fewer animations. Animations take much space, which leads to longer load time. 
  • Do not use rare fonts, rather choose the most popular ones, such as Arial and San Serif. 
  • Do not add too many frames (pages) into one. 
  • Use a minimalistic header and logo; there’s no need to overcrowd. 

Volusion Review: Cons

Volusion reviews pros are already clear, but now it’s time to discuss its major flaws and Volusion complaints. 

Awful Third Party Reviews 

People say that the easiest way to pick the right service is by focusing on the reviews. The problem is, you cannot trust all of them - competitors often write negative reviews. However, since the majority of reviews are negative and include serious Volusion complaints, you become concerned. 

Volusion complains are mostly focused on the user experience; many of them claim that Volusion is challenging to navigate. Some of the customers also said that Volusion’s customer support is awful and not helpful when serious problems appear.

The last complaint, which occurred quite frequently in the Volusion reviews is the problem with payments. Some of the customers said that they had to pay more than expected, or couldn’t get in touch with their customer support during the financial crisis.

It seems like a serious problem, which Volusion should take care of, the sooner, the better. 

Limited Template Options

Volusion review: themes

Previously, in this Volusion review, I told you that it upgraded its themes and layouts, but let’s now take a look closer. Volusion has only 11 free and 34 paid themes, so, 45 in total. Such a number of options may not be enough for the majority of users. Volusion should do something about it in order to keep up with the competitors.

I almost forgot to mention the paid themes pricing; each of them cost $180. It might seem quite expensive, however, compared to other website builders, it’s quite similar. BigCommerce pricing varies from $145 to $235, and Shopify price goes from $140 to $180. 

Even if Volusion has a very limited amount of paid themes, I have to say that their designs are worth the price. Themes are modern and sleek - the way you want your site to be. 

Another problem, which was the reason for some Volusion complaints is that different from other website builders, you cannot customize Volusion templates easily. First of all, you cannot drag and drop items, only include text, images, and products. Furthermore, their templates are hard-coded, which means that people with fundamental HTML and CSS knowledge will find it either very difficult or impossible to edit the code. 

Therefore, it seems that at this point, Volusion contradicts to everything that website builders stand for - great UX and at the same time variety of selections. So, before choosing a Volusion website builder, I recommend you to think about the need for customization. If you want your website to be unique, it’s hardly done with Volusion. 

Volusion Pricing

Now that every detail on Volusion is clear, you probably want to find out what is Volusion pricing and whether or not it’s a worthy consideration. 

Even if prices vary from time to time, I have to say that they’re quite similar to Shopy’s cost. Here’s the full pricing for Volusion: 

Volusion review: pricing

The more expensive plan you choose, the more priorities you get. Personal plan is great for beginners, you get one account and can upload up to 100 products, however, you don’t get some of the features, including ratings and reviews, newsletters, import/export, and so on. 

With the Professional plan, you already get five staff accounts and 5,000 products. What is more, you get additional features, such as newsletters, import/export, abandoned cart report, phone orders + CRM, and even more. 

If you choose the Business plan, you get every possible feature, including advanced report builder, deals of the day, and many others. 

Now, the Custom plan is a bit different - choose features that you need, and pay for them accordingly. 

One thing that might come as a surprise is that you need to pay the extra price for an SSL (Secure Sockets Layer), which will protect you from fraud. I have to say that it’s really the price to consider - $89.99. 

Therefore, Volusion pricing is neither very expensive nor cheap; I’d say it’s the average pricing to pay for an eCommerce website. My only concern is the additional pricing for SSL. 

Here is The Best Volusion Offer I Found:

Conclusions

Therefore, I have to say that the strongest Volusion side is the features that it comes with. You sign up, and you already have each of the necessary tools, no need to buy and install any additional add-ons. 

Using Volusion’s analytics, you can observe and grow your business efficiently. What’s more, with product videos, you can present your items so much better than taking pictures. Also, with an abandoned shopping cart, you will remind your clients about their forgotten goods and allow your customers to choose from a variety of payment methods. 

What is more, Volusion has upgraded its design from V1 to V2, which are much more modern and stylish than the previous one. 

So, the final question is, do I recommend Volusion? 

I have to say yes and no, even if Volution is quite a good eCommerce platform, it has many flaws, which might be crucial to some customers who need more design options and the ability to customize their website from the ground. 

Therefore, you should be the one to decide whether or not this platform will be enough to start or grow your business.

Leave your honest Volusion review

Leave your genuine opinion & help thousands of people to choose the best website builder. All reviews, either positive or negative, are accepted as long as they’re honest. We do not publish biased reviews or spam. So if you want to share your experience, opinion or give advice - the scene is yours!

Recent Volusion User Reviews

4.7/5.0
2019-11-05

My clients love it

The coupons have helped to increase our sales,you should give it a try! The analytics tell me where are my clients coming from and I have been able to focus on a specific group, this has been the best idea ever.

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4.8/5.0
2019-11-08

SELLING MORE

I WANTED A SMALL STORE TO SELL MY PRINTS AND TSHIRTS, I WAS SELLING A FEW PER MONTH UNTIL I ADDED VIDEOS TO EVERY PRODUCT, IT'S GENIUS.

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4.9/5.0
2019-11-02

My shop on my phone

This is a side business, I've got a full-time job and I my favorite part is that I can help my clients and work on my shop while I'm waiting for something.

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5.0/5.0
2019-11-09

Great marketing tools

My shop looks fantastic, it loads fast and I definitely love their designs, Volusion gives you all the tools to use marketing to grow your business, if you want seo optimization, social media integration, analytics, you will love this tool!

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5.0/5.0
2019-11-08

best customer service !

began with the free trial and I didn't know what would be best for my shop, I didn't want most of the advanced features, so they made a custom plan just for my shop, I'm very pleased with their service.

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4.5/5.0
2019-11-02

great team!

I needed help creating coupons for my shop and contacted their team, they answered inmediately! I love my website and I think I made the right choice

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4.7/5.0
2019-11-03

FAST TOOL

THEIR AMAZING THEMES ARE READY TO EDIT. IT WAS VERY INTUITIVE AND THE CREATION PROCESS IS VERY FRIENDLY.

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5.0/5.0
2019-11-12

Very helpful

I'm pleased with my first shop, I'm selling a few articles right now, but with their marketing tools I think I'm ready to expand, their customer service has been really helpful through the process

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4.8/5.0
2019-11-14

Functional website

my website works great, it never crashes and it looks great, but I wish they offered more free templates, there are some things I want to add but I can't edit the code.

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4.6/5.0
2019-11-16

Analytics on point

I get a great load of data of my visits, this has been very helpful because I can work on a segmented audience to sell even more. I find this excepcional.

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4.9/5.0
2019-11-06

Good builder

I loved creating my web with Volusion, it was veeery easy and really what I expected from a professional company, I feel they give me all the tools to grow, but so far I'm happy with the results

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5.0/5.0
2019-11-07

VIDEOS TO SELL ¡¡!

STARTED ADDING VIDEOS TO MY PRODUCTS AND MY SALES HAVE BEEN INCREASING SINCE THEN, IF YOU ARE IN THE CLOTHING BUSINESS, VOLUSION WILL BE YOUR KEY TO SUCCESS !

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4.8/5.0
2019-11-06

Traffic

Creating my store was very fun but I was worried I wouldn't able to sell, I saw a future with this company and they helped me to sell from my eBay store, and now I have a professional looking website and I can also make business on my original platform.

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4.9/5.0
2019-11-16

Social media tools

My business began on Instagram, but I needed a website to take it to the next level, I basically started small but I love that I can sell my products from Facebook and add social media content!

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5.0/5.0
2019-11-11

Easiest way to make money

UI is a kids game, there's no way you will end up with something ugly or that doesn't work, their templates are aesthetic and very, very easy to edit. My favorite thing about Volusion is that my clients can also pay with Paypal, besides all the credit cards!

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4.7/5.0
2019-11-13

Couldn't be happier

Started selling my products in town and had a solid base of.... - a few- clients. I really wanted to go online and sell but I always thought it was a very time consuming process. I know you will read this everywhere, but I had my shop ready in ONE day. I just can't believe it.

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4.4/5.0
2019-11-15

PROFESSIONAL GROWTH

MY BLOG SUDDENLY TURNED INTO A SHOP AND I NEEDED A GOOD HOSTING SERVICE, WHEN I SAW VOLUSION I THOUGHT THEIR DESIGNS WERE VERY ATTRACTIVE, THEIR TOOLS HAVE HELPED ME INCREASE MY TRAFFIC USING SEO TOOLS ON MY POSTS AND SELL MORE.

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5.0/5.0
2019-11-03

Good for beginners

If you have no idea what HTML is but you know selling online is the future, I'm sure you will enjoy Volusion's service, I really like their modern designs and that it is very easy to customize.

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5.0/5.0
2019-11-10

START FROM SCRATCH

I HAD A NAME AND AN IDEA, I NEEDED BIG HELP, AFTER READING REVIEWS TRIED VOLUSION. THEIR TEMPLATES ARE VERY EASY TO EDIT, YOU GET THE MOST ADVANCED FEATURES, BUT THE BEST PART IS THAT THEY HELPED ME WITH MY LOGO, SOUNDS SMALL BUT I REALLY APPRECIATE IT

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5.0/5.0
2019-11-14

Custom plan-

I called them after I tried their editor, my business is big but we were paying different companies for hosting, domain, seo optimization and our web developer. They gave me a perfect price and now our developer can do all the updates, it's the perfect tool.

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FAQ

What is Volusion pricing?

Volusion pricing varies from the $29 USD per month for a Personal plan to $299 USD per month for the Business plan and can go even higher if you choose Custom plan. The more expensive plan you choose, the more options and features you get.

What payment methods does Volusion offer?

Volusion offers more than 30 payment methods, including the most popular ones, such as Pay Pal, Stripe, Authoriz.Net, and many others. And, there’s always an option to sign up for a Merchant account and deal with money transfer directly through Volusion.

Do website builders offer free trials and / or money-back guarantees?

Most website builders do offer free trials, and some have money-back guarantees. While it is common practice in the industry, not all website builder providers subscribe to it - you should always double-check with the builder that you decide to use.

Do I need to know a programming language to use a website builder?

While it’s certainly going to help, it’s definitely not necessary. Website builders are great in that anyone and everyone can quickly learn to use them and create their websites. There is no technical knowledge needed, and no prior coding skills required!

Will I be able to build a shop with a website builder?

If you choose a good website builder - yes. There are many builders out there that say they support eCommerce features, but as soon as you start using them, you see that there is little to no support for setting up a shop, and instead, there’s just a single widget that links to who-knows-where. That’s why you should always consult our website builder reviews before deciding on which product to purchase.

Are website builders safe to use?

If you use a trustworthy and reliable website builder, then it’s 100% safe. Whether it be online or offline (downloadable software), site builders are completely malware free, and you shouldn’t encounter any compatibility issues, either.